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Falling on Deaf Ears? The Psychology of Giving Advice

22/1/2016

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and how it relates to working with volunteers
Those who manage, lead, or work alongside volunteers often give advice to their teams, and may be surprised and perhaps frustrated when it's not acted upon. This can happen both in situations where volunteers have a lot of independence and authority to act on their own, but also when we try to encourage less experienced volunteers to make their own decisions.

In turn, volunteers may offer us helpful advice. Do we always receive it well?

In my article in e-volunteerism I explore why understanding the ‘psychology of giving and receiving advice’ can help volunteer managers improve volunteer leadership practices and encourage people to act on their advice. 

Subscribe to read the full article at https://www.e-volunteerism.com/volume-xvi-issue-2-january-april-2016/feature-articles/Falling_on_Deaf_Ears.
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    Kirsty MCDowell

    is a specialist in training, volunteer management and relationships, and facilitation. She is also a passionate musician and a keen (though mediocre) rower.

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